hdajee's Privacy Policy

Introduction

Our Privacy Commitment

hdajee ("we", "our", "platform") provides a safe and transparent online gaming environment for players in Bangladesh. This privacy policy describes what information we collect, how we use it, and how we protect it when you register at hdajee, play games, or use our services.

By using our platform, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please contact us or stop using our services.

1.1

Information You Provide Directly

When you create an account or use services at hdajee, you provide the following information:

• Full name and date of birth (for age verification — only for those aged 21 or above)
• Email address and mobile number
• Residential address
• Payment information — bKash, Nagad, Rocket, or Upay account number
• Identity verification documents (national identity card or passport)
• Security questions and answers

2.1

Primary Use

We use your information for the following reasons:

• Creating, verifying, and managing accounts
• Processing deposits and withdrawals
• Providing customer support and resolving issues
• Providing bonuses, promotions, and VIP benefits
• Ensuring security on your account
• Preventing fraud and illegal activity

3.1

Service Provider Partners

We never sell your information. However, limited information may be shared with selected trusted partners to provide services. These partners include:

• Payment processing services — bKash, Nagad, Rocket, Upay
• Identity verification and KYC service providers
• Game software providers
• Technology infrastructure and cloud service providers
• Customer support service providers

All these partners operate under our strict confidentiality agreements.

4.1

What Are Cookies and Why Are They Used

Cookies are small data files stored on your device. hdajee uses cookies to keep your session active, remember your preferences, and ensure platform security. The types of cookies we use:

• Essential cookies: Required for login sessions and security.
• Functional cookies: Remember your language and settings.
• Analytics cookies: Collect usage data to improve the platform.

5.1

Technical Security

hdajee uses industry-standard security technology to keep your information safe. Our security measures include:

• SSL/TLS encryption — all data transmission is secured
• At-rest encryption — stored data is encrypted
• Firewall and intrusion detection systems
• Two-Factor Authentication
• Regular security audits and vulnerability testing
• Limited access control — only authorised staff can view information

6.1

Retention Policy

We keep your personal information only for as long as necessary. When determining retention periods, we consider the following:

• All information is retained while the account is active
• Financial transaction records are kept after account closure in accordance with legal requirements
• KYC documents are retained for a limited period after verification
• Relevant information may be kept until legal claims are resolved

At the end of the retention period, information is securely deleted or anonymised.

7.1

Your Data Rights

As a user of hdajee, you have the following rights:

• Right to know: The right to know what information we hold.
• Right to correction: The right to request correction of inaccurate or incomplete information.
• Right to deletion: The right to request deletion of personal information in certain circumstances.
• Right to portability: The right to receive your information in a structured format.
• Right to restrict processing: The right to request limitation of information processing in certain cases.
• Right to object: The right to object to the use of information for specific purposes.

8.1

Age Restriction

hdajee is only for individuals aged 21 or above. We do not knowingly collect personal information from minors. Age is verified at registration and confirmed with identity documents.

If we become aware that a person under the age of 21 has created an account, that account will be closed immediately and the associated information will be deleted.

9.1

Update and Change Process

hdajee reserves the right to update this privacy policy when necessary. In the case of significant changes, we will:

• Update the "Last Updated" date at the top of the page
• Notify registered users by email
• Display a notice on the platform

If you continue using the platform after the changes, you will be considered to have agreed to the new policy. We therefore recommend checking this page regularly.